Online autism, ADHD and mental health support
Care starts with being understood. Elroi Oate Neuro brings experienced clinicians to you through a secure online service, so getting help feels clearer and easier.
Where would you like to start?
Children & Families
For parents and carers: how referrals work, what appointments involve and what happens afterwards.
ExploreAdults
For adults looking into autism, ADHD or mental health support, and the routes open to you.
ExplorePartnerships
For commissioners and health partners: our services, governance and how to work with us.
ExplorePrivate & Workplace
Self-funded and employer-funded routes for individuals, families and organisations.
ExploreNot sure where to begin?
Tell us a little about what you’re looking for and we’ll point you to the right route.
What support with Elroi Oate Neuro looks like
People come to us for answers, clear next steps and care built around who they are. We start by listening.
- Understand strengths, needs and differences
- Build confidence and wellbeing
- Find practical strategies for everyday life
- Access evidence-based support
Every person’s experience is different, so every plan is shaped around individual goals.
Why families and organisations choose Elroi Oate Neuro
Clinician-led
Experienced professionals give clear guidance and next steps that fit into real life.
Easy to access
Appointments happen online, in private, at times and places that suit you.
Safe by design
Secure systems and careful safeguarding sit behind every appointment.
What good care should feel like
Support should make sense after the appointment ends. We aim for:
- Clarity and understanding
- Better communication and connection
- Practical strategies for home, school or work
- Confidence and self-understanding
Elroi Oate Neuro is not an emergency service
If you or someone else is in immediate danger, call 999 or go to your nearest A&E.
For urgent mental health help, contact your GP, call NHS 111 or reach your local crisis service.
Children & Families
Support for children and young people, with clear guidance for parents and carers at every step.
Your care journey
Get in touch
Call or message us with your questions. We’ll explain the options and what we need from you.
Share some background
We gather information about your child from you and, where helpful, from their school or other professionals.
Online appointment
A clinician meets you and your child by secure video, at a pace that suits your child.
Your plan
You receive clear findings and practical recommendations for home and school.
What to expect
Before
Find a quiet space, a device with a camera and any school or health reports you already have.
During
Clinicians adapt to your child’s communication and sensory needs. Breaks are always fine.
After
You receive a written summary and guidance on what to do next, at home and at school.
Questions before you start?
Not sure what to prepare, or what to ask? Get in touch and we’ll talk you through it before your first appointment.
Questions about your child’s support?
Call us or send a text and we’ll talk you through the options.
Elroi Oate Neuro is not an emergency service
If you or someone else is in immediate danger, call 999 or go to your nearest A&E. For urgent mental health help, contact your GP, call NHS 111 or reach your local crisis service.
Adults
Support for adults looking into autism, ADHD or mental health, in a way that fits around your life.
Your care journey
Get in touch
Tell us what you’re looking for. We’ll explain the routes available and what each involves.
Talk through your needs
We ask about your history, daily life and goals so the right clinician can meet you.
Online appointment
You meet your clinician by secure video from somewhere comfortable and private.
Next steps
You leave with a clear explanation and practical recommendations, including what to do next.
What to expect
Before
Choose a private space and a device with a camera. Jot down anything you want to raise.
During
Appointments are unhurried and respectful. Ask for adjustments if you need them.
After
You’ll have a clear summary and recommendations you can share with your GP or employer if you choose.
Questions before you start?
Not sure what to prepare, or what to ask? Get in touch and we’ll talk you through it before your first appointment.
Ready to talk?
Call us or send a text and we’ll talk you through the options.
Elroi Oate Neuro is not an emergency service
If you or someone else is in immediate danger, call 999 or go to your nearest A&E. For urgent mental health help, contact your GP, call NHS 111 or reach your local crisis service.
Partnerships
For commissioners, local authorities and health partners who want accessible online support for the people they serve.
Our work with partners
We’re keen to work alongside NHS organisations, local authorities and other providers to shorten waits and widen access.
Clinical services
Autism
Online assessment and support for children, young people and adults.
ADHD
Online assessment and support, with practical strategies for daily life.
Mental health
Online therapeutic support delivered by qualified clinicians.
Safety and governance
Safeguarding, information security and clinical oversight are part of how we work. We’re happy to share our policies and governance arrangements on request.
Partner with Elroi Oate Neuro
Call us or send a text and we’ll talk you through the options.
Elroi Oate Neuro is not an emergency service
If you or someone else is in immediate danger, call 999 or go to your nearest A&E. For urgent mental health help, contact your GP, call NHS 111 or reach your local crisis service.
Private & Workplace
Self-funded and employer-funded routes for individuals, families and organisations.
For employers
Assessments and support for colleagues, so your people can do their best work and feel understood.
For parents and families
Private routes for families who want to move faster or choose their own clinician.
For adults
Self-funded assessments and support, booked at a time that suits you.
Enquire about private or workplace support
Call us or send a text and we’ll talk you through the options.
Elroi Oate Neuro is not an emergency service
If you or someone else is in immediate danger, call 999 or go to your nearest A&E. For urgent mental health help, contact your GP, call NHS 111 or reach your local crisis service.
Who we are
Our purpose is to help every mind feel understood, supported and equipped to thrive.
How we work
We pair experienced clinicians with secure online delivery, so support is practical, private and easy to reach.
Join our team
We’d like to hear from clinicians and support staff who share our approach.
Get to know us
Call us or send a text and we’ll talk you through the options.
Elroi Oate Neuro is not an emergency service
If you or someone else is in immediate danger, call 999 or go to your nearest A&E. For urgent mental health help, contact your GP, call NHS 111 or reach your local crisis service.
Contact us
Already in touch with Elroi Oate Neuro?
If you’ve been referred to us, or you have a question about an appointment, assessment or referral, we’re here to help. We know reaching out can feel like a big step, so take it at your own pace.
This number is not monitored for emergencies. If you or someone you care for needs urgent help, call 999 or NHS 111.
Complaints
We work hard to give good care and hope you never need to raise a concern. If you’re unhappy with any part of your experience, we want to hear about it.
Data protection and accessibility
For data protection questions, send us your enquiry using the form below and mark it “Something else”. If you need information in another format or extra communication support, tell us and we’ll arrange it.
Please don’t use this page in an emergency
If you or someone else is at immediate risk, call 999 or go to your nearest A&E.
For urgent mental health support, contact your GP, call NHS 111 or reach your local crisis service.
New to Elroi Oate Neuro?
Whether you’re a health organisation interested in working with us, an employer looking to fund assessments for colleagues, or someone asking about private autism or ADHD assessments for yourself or your child, we’d be glad to hear from you. We’ll point you to the right team.
Join Elroi Oate Neuro
Meaningful work, alongside people who care about doing it well.
Elroi Oate Neuro brings together skilled people, careful clinical practice and secure technology to support children, young people, adults and families. Most of our care is delivered online, so many roles can be done from home.
Clinicians work within clear, evidence-based ways of working and are backed by experienced colleagues. Whatever your role, we want you to feel supported to do your best work safely and with confidence.
Flexible clinical careers
People do their best work when the job fits their life. We aim to offer clinical roles that suit different working patterns, whether you want a permanent post, part-time hours, or something that sits alongside other commitments.
You can deliver autism, ADHD and mental health support through our secure online platform, with supervision and professional development behind you.
What guides us
- Do what’s right
- Act with honesty
- Listen well
- Do your best work
- Speak up with courage
These values shape how we make decisions, how we work together online, and how we care for the people who come to us.
What we offer
Flexibility
Home-based working and flexible hours wherever the role allows.
Time to recharge
Paid leave and time away, so you can rest and look after yourself.
Room to grow
Training and development time to build your skills and career.
Wellbeing
Support for your health and wellbeing, in and out of work.
Family-friendly
Policies that recognise parents, carers and life’s unexpected moments.
Fair rewards
Pay and benefits that reflect your skills. Details are shared for each role.
A welcoming, inclusive team
Better care happens when different experiences, backgrounds and viewpoints come together. We’re building a workplace where everyone can belong, and we listen to our team so it keeps improving.
How to apply
We don’t have roles listed here right now. If you’d like to work with us, get in touch and we’ll keep your details in mind for openings.
Send your details
Call, text or use the enquiry form and choose “Careers at Elroi Oate Neuro”.
Have a chat
We’ll talk about your experience, what you’re looking for and the roles that might suit.
Meet the team
You’ll meet colleagues online and can ask us anything.
Decision and next steps
We’ll let you know our decision and what happens next.
Interested in working with us?
Call or text us, or send a message through the enquiry form.
Frequently asked questions
Quick answers to common questions. If yours isn’t here, just ask.
How do I get started?
Call or text us, or send a message through the enquiry form on the Contact page. We’ll explain your options and what happens next.
How do online appointments work?
You meet your clinician by secure video from somewhere private and comfortable. You’ll need a device with a camera and microphone and a reliable internet connection.
Can a parent, carer or support person join?
Yes. For children and young people, parents or carers take part. Adults can ask for someone to join them for support.
Can I ask for adjustments?
Absolutely. Tell us about any sensory, communication or access needs and we’ll do our best to make appointments work for you.
Do I need a referral, and what does it cost?
This depends on the route you take, for example through a partner organisation or privately. Get in touch and we’ll explain the options for your situation.
Is Elroi Oate Neuro an emergency service?
No. If you or someone else is in immediate danger, call 999 or go to your nearest A&E. For urgent mental health help, contact your GP, call NHS 111 or reach your local crisis service.
How is my personal information looked after?
We only use your details to respond to you and provide support. You can read more in our Privacy notice.
How do I make a complaint?
We want to hear about it. Please call us on +44 7988 370595 or visit our Contact page.
Still have a question?
Call us or send a text and we’ll be glad to help.
Elroi Oate Neuro is not an emergency service
If you or someone else is in immediate danger, call 999 or go to your nearest A&E. For urgent mental health help, contact your GP, call NHS 111 or reach your local crisis service.
Privacy notice
How Elroi Oate Neuro looks after your personal information.
About this notice
This notice explains how we use personal information collected through this website and when you contact us by phone, text or enquiry form.
What we collect
When you contact us, we collect the details you choose to give us, such as your name, phone number, email address and the content of your message. Please avoid sending detailed health information in your first message. We’ll ask for what we need when we speak.
How we use it
We use your details to reply to your enquiry, explain our services, arrange support, and deal with job enquiries and complaints. We don’t sell personal information.
Who we share it with
We share information only with people who need it to help you, with partner organisations when you are referred through them, or where the law requires it.
This website
This website doesn’t use advertising cookies or analytics. It loads its fonts from Google Fonts, so your browser connects to Google’s servers to download them.
How long we keep it
We keep personal information only for as long as we need it for the reasons above, or as the law requires.
Your rights
You can ask to see the information we hold about you, ask us to correct or delete it, ask us to limit how we use it, or object to how we use it. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.
Contact us about your information
Call us on +44 7988 370595 or use the Contact page.
Last updated: November 2026.
Terms of use
Please read these terms before using this website.
General information only
The content on this website is for general information. It isn’t medical advice and doesn’t replace advice from a doctor or other qualified professional.
Not an emergency service
This website and our phone number are not for emergencies. If you or someone else is in immediate danger, call 999 or go to your nearest A&E. For urgent mental health help, contact your GP, call NHS 111 or reach your local crisis service.
Accuracy
We take care to keep the information on this website accurate and up to date, but we can’t guarantee that it is always complete or current.
Links to other websites
If this website links to other websites, we aren’t responsible for their content.
Our content
The text, images and design on this website belong to Elroi Oate Neuro or are used with permission. Please don’t copy or reuse them without asking us first.
Our responsibility
Nothing in these terms limits any responsibility we have that the law doesn’t allow us to limit. Otherwise, we aren’t responsible for losses arising from your use of this website.
Changes
We may update these terms and this website from time to time.
Governing law
These terms are governed by the law of England and Wales.
Last updated: November 2026.